Within these Terms and Conditions, the “Company” means NINETYs and “Customers” mean any person or company which places an order with the “Company”.
Home Cooking
1.Order by 3pm for same day pick up, next day pick up is available for order placed after 3pm.
2.Pick up time for Wan Chai : Sun-Thu 0900-1200;1500-1800, Fri-Sat and Public Holiday 0900-1200;1500-2200, Pick up time for Soho : Sun-Wed 0900-1200;1500-1800, Thu-Sat and Public Holiday 0900-1200;1500-2200
3.It is suggested to eat on the day received. If not, please keep in refrigerator (0°C or below) and cook within 3 days from production day.
General
1. It is illegal to sell alcohol to any person who is under the age of 18. By placing an order, the Customer confirms that he/she is 18 years old or above.
2. “Customers” accepting delivery or for any pick ups, must be 18 or above, valid identification may be requested.
3. The Company will update prices, size and details of products on this website without prior notice.
4. Orders are subject to Company’s acceptance as its sole discretion and availability of stock, The Company has the right to offer alternative products of similar value to Customers should a product be out of stock.
Breakage / Refund Policy
1. Upon acceptance of delivery, Customers are required to check the contents of the order to ensure no damages/differences. Should the order be accepted and approved at point of exchange, NINETYs will not be liable for any damages thereafter and products cannot be refunded.
2. If damages are found upon delivery, Customer should notify the courier and NINETYs will make replacements within 5 business days. Customers may choose to reject the replacement and only pay for the remaining value of order.
Force Majeure
1. The Company shall not be liable for any delay or failure caused by or resulting from acts of God, riot, flood, fire,accident, government intervention, embargoes, strikes, war, labor difficulties, equipment failures, or any another causes beyond the control of The Company.
Delivery Terms
1. NINETYs reserves the right to charge a penalty if the recipient is not available to accept delivery at the stated delivery time.
2. NINETYs reserves the rights to decline or change delivery orders at sole discretion absolutely.
